LAYZA ZANZI EXPERIENCE
Cancellation & Booking Policy
At Layza Zanzi Experience, we understand that travel plans can sometimes change. Our goal is to provide a smooth, flexible, and enjoyable booking experience for every guest.
Cancellation Policy
Guests are entitled to cancel their tour free of charge up to 10 days before the scheduled tour date.
Cancellations made less than 10 days before the tour date may be subject to cancellation charges, depending on the arrangements and costs already incurred.
To cancel a booking, guests must contact LAYZA ZANZI EXPERIENCE directly via WhatsApp or email.
We kindly encourage guests to inform us as early as possible if their travel plans change.
Thank you for choosing LAYZA ZANZI EXPERIENCE.
Changes & Rescheduling
If your travel plans change, you may request to reschedule your tour. We will do our best to accommodate your preferred date, subject to availability.
Booking Confirmation
All tour bookings are arranged and confirmed directly through WhatsApp after agreeing on the tour date, group size, itinerary, and final price.
Late Arrival & No-Show
Guests are kindly requested to be ready at the agreed pickup time. Failure to arrive without prior notice may result in the loss of the scheduled booking.
Weather & Unforeseen Circumstances
Your safety and comfort are our priority. If a tour cannot operate due to unsafe weather conditions or circumstances beyond our control, we will offer an alternative date or a full refund for any payment already made.
Our Commitment to You
At Layza Zanzi Experience, your satisfaction matters to us. We believe in honest communication, flexibility, and personalized service to make your Zanzibar experience truly memorable.
Thank you for choosing us. We look forward to welcoming you to Zanzibar!
