A FEW THINGS, BEFORE YOU GO
Good questions. Clear answers.
A little practical guidance for planning your time in Zanzibar. For the details of your own trip, talk directly with Layza.
01How do I book an experience?+
Choose a trip and send an enquiry with your date and group size. Review and send the prepared message in WhatsApp. Layza will confirm availability, the itinerary and the final quote before you agree a booking.
02Are the prices per person?+
Yes. Prices are in USD per person. The listed island packages have one rate for 1–2 guests and a lower per-person rate for groups of 3 or more. Safari Blue and Prison Island & Nakupenda also offer private tours with their own prices for 1–6 guests; larger private groups are quoted on request. Choose shared or private on the tour page or enquiry form. Mikumi packages have separate group tables. Transfers and custom trips are quoted directly. Confirm the final arrangements with Layza.
03What is included in my tour?+
Entrance and conservation fees for the visits in your tour programme are included in the price, together with the services listed on its page. Check the included transport, guide, equipment and meals for your chosen tour. Optional activities and personal purchases outside the programme are separate.
04Can you arrange hotel pickup?+
Share your hotel name or pickup location with us so we can agree the time and meeting point with you. Island tour pages list their included hotel pickup and drop-off. Separate taxi journeys and activity transfers are quoted for the requested service.
05How long will the experience take?+
Each tour page shows its duration and available pickup and return times. For tours without a set schedule, plan the timing with us before booking. We take your hotel, travel time, tides, weather and chosen stops into account.
06What should I bring?+
For ocean days, discuss swimwear, a towel, sun protection and suitable footwear. For walks, ask about comfortable clothing and shoes. Tell us about accessibility needs, dietary requirements and children before booking.
07Are dolphin and wildlife sightings guaranteed?+
No. Wildlife is free to move, and sightings vary. Keep a respectful distance, follow the crew or guide’s instructions and avoid touching or feeding wildlife.
08How do payments work?+
Confirm accepted payment methods, any deposit and the balance directly with Layza before paying. This website does not take online payments.
09What if I need to cancel or reschedule my tour?+
Guests may cancel free of charge up to 10 days before the scheduled tour date. Cancellations made less than 10 days before the tour date may incur charges, depending on arrangements and costs already incurred. Contact Layza directly via WhatsApp or email to cancel, and notify us as early as possible. Rescheduling is subject to availability. Read the full policy for weather disruptions, booking confirmation and late-arrival information. Cancellation & booking policy.
